Privacy Policy

1. Introduction
Native Bird Media ("we," "our," "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website nativebirdmedia.com.au and use our services.

2. Information We Collect
We may collect the following types of personal information:

Contact Details: Name, email address, phone number.
Business or Company Details (if applicable).
Payment and Transaction Information.
Website Usage Data: Collected via cookies and analytics tools.

3. How We Use Your Information
We use collected data for:

Providing services and responding to enquiries.
Processing payments and transactions.
Sending marketing communications (with consent).
Improving website performance and user experience.

4. Legal Basis for Processing
We process personal data based on:

Your consent (where required).
The necessity to fulfil a contract with you.
Compliance with legal obligations.
Legitimate business interests, such as improving our services.

5. How We Protect Your Information
We take reasonable security measures, including SSL encryption and secure payment gateways, to protect your personal information from unauthorised access.

6. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, comply with legal requirements, or resolve disputes.

7. Cookies & Tracking Technologies
We use cookies to enhance website performance and track user engagement. You can disable cookies in your browser settings.

8. Third-Party Services
We may share data with trusted third-party services such as payment processors (Stripe, PayPal) and analytics providers (Google Analytics, Facebook Pixel).

9. Children’s Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children without parental consent.

10. International Data Transfers
If we transfer your personal data outside of Australia, we ensure that it is protected in accordance with applicable data protection laws.

11. Your Rights & Choices
You can request access, correction, or deletion of your personal data by contacting us at charmaine@nativebirdmedia.com.au

12. Changes to This Privacy Policy
We may update this policy from time to time. Any changes will be posted on this page.

13. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us at:

Native Bird Media
charmaine@nativebirdmedia.com.au

0436632509